Terms and Conditions

1. Eligibility

You must meet the minimum legal age or store age requirement in your region to use Open Heart. By using the service, you confirm that you are eligible to do so.

2. Community rules

You agree not to post, upload, or share content that is abusive, threatening, hateful, misleading, illegal, sexually explicit, exploitative, or otherwise harmful.

Examples of prohibited content include:

• Harassment, bullying, and intimidation
• Hate speech or discriminatory abuse
• Graphic violence or threats
• Spam and deceptive content
• Illegal content or promotion of illegal activity
• Unauthorized sharing of private personal information

3. Anonymous posting

Open Heart allows anonymous posting. This feature hides your identity from other users when enabled, but it does not prevent internal moderation, safety review, or enforcement activity.

4. User content

You keep ownership of the content you create, subject to the rights you grant Open Heart to host, store, display, process, moderate, and distribute that content as needed to operate the service.

5. Moderation and enforcement

We may review, hide, remove, restrict, or report content and accounts that appear to violate these terms, threaten safety, or create legal risk. We may also suspend or terminate accounts where necessary.

6. Contact requests

Where the feature is available, users may request contact only if the post author has enabled it. Open Heart may limit, review, or disable this feature to reduce abuse or preserve safety.

7. Account responsibility

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring under your account.

8. Service availability

We may update, suspend, modify, or discontinue parts of the service at any time. We do not guarantee uninterrupted or error-free access.

9. No professional advice

Open Heart is a community platform. Content shared by users is not professional legal, medical, psychological, or financial advice. If you need urgent help or professional support, contact a qualified provider or emergency service.

10. Limitation of liability

To the fullest extent permitted by law, Open Heart is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the platform, user-generated content, or service interruptions.

11. Termination

You may stop using the service at any time. We may suspend or terminate access where required for safety, legal compliance, or policy enforcement.

12. Changes to these terms

We may revise these terms from time to time. Continued use of the service after updated terms become effective constitutes acceptance of the revised version.

13. Contact

For legal or support questions, contact support@yourdomain.com.